 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Land Rover Aftersales - Customer Satisfaction
Duckworth Land Rover understands that to continue to keep you, our customers, returning to us we must endeavour to offer superior value and outstanding service. Our processes and systems are such that we should be outstanding for all of our business functions - making doing business with us an absolute pleasure.
Duckworth Land Rover considers the opinions of our customers very highly and would appreciate any feedback you may have. This feedback is useful for us to continually improve our business. For example after your vehicle has been in for service or repair we will make a courtesy telephone call to you, to ask your opinion on how you feel we have looked after you. We appreciate and value your comments.
Duckworth Land Rover were awarded with "2007 Regional Service and Sales Dealer of the Year" and we are working hard in an effort to receive the same coveted award in 2008. So your feedback is very important to us.
Once you have purchased either a vehicle from us or have had your Land Rover repaired or serviced by us you may also receive a questionnaire from Land Rover UK. The results from this survey are used by us as feedback to our business and we thank you for the time it takes to complete them and return them as requested.